What our customers have to say about us
A company can always be excited about itself. But what really counts is the opinion of our customers. There are plenty of them now, and quite honestly, we’re really proud of that.
On this page you will always find the latest customer feedback from all platforms on which we are represented:
WhatsApp, Telegram, facebook, Google and our website chat.
Average rating
5/5
4.9 out of 5 stars
Reviews
Isabella
via Chat Read More
I'm just completely amazed! It was like chatting with a good friend; all questions were answered quickly, competently, understandably and in a very friendly and approachable way, and Tamara even offered to do a further examination. Just great and brilliant!!! Thank you so much!!! Isabella
Lisa
via Google Read More
Absolutely terrific. The work that these people do is so valuable. Unbeatable for both the approved vet products and the super fast customer service 🙂
Hubert
via Chat Read More
Fast support - as always - you guys are really GREAT! Thanks
Doris
via Chat Read More
I would not have thought that this would work so wonderfully. Since I'm a bit older, I don't get on so well with technology. But dear Sarah helped me, thank you once again.
Viktor
via Chat Read More
fast and super-friendly customer service - I can only recommend it - that's why I've been a customer for a long time. thank you so much
Ingrid
via Chat Read More
Innovative uncomplicated customer-friendly form of communication, even though I'm not yet a customer 😉
Jakob
via Chat Read More
Quick response time and very informative answers. Also got instructions for use. Thank you!
Melanie
via Chat Read More
Fantastic support! Martina helped me out a great deal! You are always so friendly, others can learn something from you 🙂
Laura
via Chat Read More
I needed some explanation about your dog treats and Martina answered my question clearly.
Leon
via Chat Read More
I immediately got the missing info and had a very nice conversation, thank you very much!
Anna
via Chat Read More
Top support 🌟
Marina
via Chat Read More
Super quick resolution. Thank you very much!
Hans
via Chat Read More
Thanks to Lisa's support, I found the right product really quickly. Thank you kindly!
Karl
via Chat Read More
Even though they couldn't help me, I was advised in a very friendly manner that was also relatively quick.
Anton
via Chat Read More
very nice and helpful 🙂
Martina
via Chat Read More
Thanks to Sarah, I can now use the drops as needed. Greetings Martina
Verena
via Google Read More
I'm thrilled with the HEROSAN healthcare team and can highly recommend them and their various products.
Jutta
via Chat Read More
Thank you for your callback, it has informed us well.
Andreas
via Google Read More
From A to Z simply great, customer support, know-how, products. Thank you for the really good work you are doing. One of the few companies where the customer really still comes first!
David
via Chat Read More
Friendly and quick, thank you
Julia
via Google Read More
The hypoallergenic cat food is simply AMAZING!!!! Thank you for this product!
Sarah
via Chat Read More
Extremely friendly and professional service.
Denise
via Google Read More
Excellent products for humans and pets! Competent and friendly staff who are always there to help! Absolutely the best
Gregor
via Chat Read More
Very good consultation.
Jessica
via Chat Read More
Very dedicated and friendly support - thank you all very much 🙂
Esther
via Chat Read More
Very quick and friendly communication
Experience the best in customer service!
Our HEROSAN team is looking forward to hearing from you and is happy to help!
We are here for you:
Monday to Friday 08:00 – 18:30 CE(S)T
Send us a message
Talk with us
Austria: +43 720 500 205
Germany: +49 89 2620 12 050