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What our customers have to say about us

A company can always be excited about itself. But what really counts is the opinion of our customers. There are plenty of them now, and quite honestly, we’re really proud of that.

On this page you will always find the latest customer feedback from all platforms on which we are represented:

WhatsApp, Telegram, facebook, Google and our website chat.

Average rating

5/5

4.9 out of 5 stars

Reviews

Isabella
via Chat
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I'm just completely amazed! It was like chatting with a good friend; all questions were answered quickly, competently, understandably and in a very friendly and approachable way, and Tamara even offered to do a further examination. Just great and brilliant!!! Thank you so much!!! Isabella

Lisa
via Google
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Absolutely terrific. The work that these people do is so valuable. Unbeatable for both the approved vet products and the super fast customer service 🙂
Hubert
via Chat
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Fast support - as always - you guys are really GREAT! Thanks

Doris
via Chat
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I would not have thought that this would work so wonderfully. Since I'm a bit older, I don't get on so well with technology. But dear Sarah helped me, thank you once again.

Viktor
via Chat
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fast and super-friendly customer service - I can only recommend it - that's why I've been a customer for a long time. thank you so much

Ingrid
via Chat
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Innovative uncomplicated customer-friendly form of communication, even though I'm not yet a customer 😉

Jakob
via Chat
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Quick response time and very informative answers. Also got instructions for use. Thank you!

Melanie
via Chat
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Fantastic support! Martina helped me out a great deal! You are always so friendly, others can learn something from you 🙂

Laura
via Chat
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I needed some explanation about your dog treats and Martina answered my question clearly.

Leon
via Chat
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I immediately got the missing info and had a very nice conversation, thank you very much!

Anna
via Chat
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Top support 🌟

Marina
via Chat
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Super quick resolution. Thank you very much!

Hans
via Chat
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Thanks to Lisa's support, I found the right product really quickly. Thank you kindly!

Karl
via Chat
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Even though they couldn't help me, I was advised in a very friendly manner that was also relatively quick.

Anton
via Chat
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very nice and helpful 🙂

Martina
via Chat
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Thanks to Sarah, I can now use the drops as needed. Greetings Martina

Verena
via Google
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I'm thrilled with the HEROSAN healthcare team and can highly recommend them and their various products.


Jutta
via Chat
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Thank you for your callback, it has informed us well.

Andreas
via Google
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From A to Z simply great, customer support, know-how, products. Thank you for the really good work you are doing. One of the few companies where the customer really still comes first!


David
via Chat
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Friendly and quick, thank you


Julia
via Google
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The hypoallergenic cat food is simply AMAZING!!!! Thank you for this product!


Sarah
via Chat
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Extremely friendly and professional service.


Denise
via Google
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Excellent products for humans and pets! Competent and friendly staff who are always there to help! Absolutely the best


Gregor
via Chat
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Very good consultation.


Jessica
via Chat
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Very dedicated and friendly support - thank you all very much 🙂


Esther
via Chat
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Very quick and friendly communication


Experience the best in customer service!

Our HEROSAN team is looking forward to hearing from you and is happy to help!

We are here for you:
Monday to Friday 08:00 – 18:30 CE(S)T